Shipping policy

SHIPPING & DELIVERY POLICY

Last updated: 6 October 2026

At VEXORO LTD, all of our products are delivered digitally. We do not currently ship physical products.

1. Digital Delivery

Our eBooks and other digital products are delivered electronically.

After your payment has been successfully processed, your purchased eBook may be provided through:

A download link;
Email delivery;
Your customer account; or
Another electronic delivery method indicated at checkout.

No physical product will be shipped to your address.

2. Delivery Time

Digital products are normally made available shortly after successful payment.

In most cases, you should receive access to your purchased eBook within a few minutes. However, delivery may occasionally be delayed due to payment processing, technical issues, email-provider delays or other circumstances outside our reasonable control.

3. Delivery Email

Please make sure that the email address provided during checkout is accurate.

If you do not receive your eBook or download instructions, please:

Check your spam or junk folder;
Check that you entered the correct email address; and
Contact us at contact@vexoro.site if you still cannot access your purchase.

4. Download and Access Problems

If you have paid for an eBook but cannot access or download it, please contact us at:

Email: contact@vexoro.site
Phone: +44 7441 393150

We will make reasonable efforts to help you obtain access to the digital product you purchased.

5. Customer Responsibility

You are responsible for ensuring that you have:

A valid email address;
A compatible device;
Suitable software for opening the supplied file format; and
A reliable internet connection where required to download the product.

We are not responsible for delivery problems caused by an incorrect email address supplied by you or technical problems with your own device, software or internet connection.

6. International Delivery

Because our products are delivered digitally, there are no physical shipping charges, customs duties or physical delivery times associated with the purchase of an eBook.

Our digital products may be purchased and accessed by customers internationally, subject to any applicable legal or technical restrictions.

7. Failed or Delayed Delivery

If you do not receive your purchased eBook within a reasonable period after completing your purchase, please contact us at contact@vexoro.site.

We will investigate the issue and, where appropriate, provide another download link or otherwise restore access to the purchased product.

8. Contact Information

VEXORO LTD
Company Number: 17492971

Office 1956, 85 Dunstall Hill
Wolverhampton, WV6 0SR
United Kingdom